Frequently Asked Questions
Delivery & Return Policy
We want you to be confident when buying from our toyshop.Our delivery charge is £3.95for UK 1st Class delivery. Any order over £50 is FREE 1st Class DeliverySchedule : We aim to despatch same or next day, and you will be updated by email as soon as your order ships.We also offer FREE RETURNS within 14 DAYS of purchase.Our no quibble return policy means you can return your item to us free of charge using the return label that will come with your order.Once received and processed we will refund you promptly.
Is my Transaction Secure?
In a word Yes. Our website is built on a modern secure WordPress platform. Our payment gateways are PAYPAL and STRIPE. These are professional world renowned payment gateways whose security systems are second to none.
How do I get free Delivery?
Just or more that £50 worth of toys and you will receive FREE UK 1ST CLASS DELIVERY
When will my order arrive ?
All orders are despatched same day or next day. So you should receive your order within 2 working days, sometimes next working day!
Can I return my order ?
Yes. We offer free no-quibble return with 14 days of your order being made. You will receive a prepaid return label – just return unwanted items for a swift refund.